Bus Accident Claim Process

You are able to make a claim if your bus accident has occurred in the last 3 years. You are not limited to this time frame if you were under the age of 18 at the time of the incident.  In such a case you will have until your 21st birthday.

As soon as you are able to, it is vital that you record the following information:

  • The time, date and location of the incident
  • Description of what occurred including where you were sat on the bus, what you were wearing and who you were with
  • Details of the vehicle(s) involved
  • Injuries sustained – photographic evidence would be beneficial
  • Whether the bus had CCTV or not

You will also need to keep your ticket or pass that you used to ride with as evidence of your journey.  You should report the incident to the police as soon as possible. They will create a police report and will issue you with a reference number. In addition to this, seek medical advice so a professional can assess you and your injuries.

If you have suffered injury, then we would recommend that you consider putting in a claim. There does need to be evidence that can prove another party is directly responsible, and that something they did or did not do caused  you injury or loss.

If you or anyone in your family has been involved in a bus accident in the last three years, then you can either speak to our bus accident solicitors on our Freephone number 0800 0845 846 or use the contact us section and someone will call you back.